Capital Goods Manufacturing / Oil Industry — Profitability Turnaround
ASSESS:
- Sales consistently sets unrealistic delivery expectations with customers
- Engineering designing to 1/64th of inch increments; production limited to 1/8th of inch
- Losses of over $1 million over last 12 months
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DESIGN:
- Interviewed all key business leaders
- Summarized key issues across all areas of business
- Designed new operating model for company
- Developed procedures to implement operating model
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DELIVER:
- Increase revenue 100% within 1 year
- Achieved break-even within 3 months
- Achieved and maintained 14%+ profit margins after 6 months
- Achieved industry leadership for delivery and quality
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“...we would have been out of business without the changes...”